@php($settingsRec = $settings ?? null)
@csrf

Notification Defaults

@php($mode = (int)(optional($settingsRec)->default_notification_mode ?? 1))

When a user comments on a ticket, which notification option is selected as default.

@php($n1 = optional($settingsRec)->notify_assigned_to_ticket ?? null) @php($n2 = optional($settingsRec)->notify_assigned_to_lead_merchant ?? null) @php($n3 = optional($settingsRec)->notify_created_updated_commented ?? null)
Set the limit for how many users can be assigned to a ticket. Maximum is 20 users.

Custom Channels

{{-- --}}

Set the Channel options available on Helpdesk tickets.

@php($channelsList = $channels ?? collect()) @forelse($channelsList as $ch) @empty @endforelse
Name Active Default Actions
{{ $ch->name }} status ? 'checked' : '' }} {{ $ch->is_default ? 'disabled' : '' }} />
@if(!$ch->is_default)
@csrf @method('DELETE')
@else @endif
No channels found.